Privacy policy
Privacy Policy
At Earth Forge, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal information (name, email address, phone number, shipping address)
- Payment information (processed securely through third-party providers)
- Website usage data (pages visited, time spent, interactions)
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Communicate with you regarding your purchases
- Improve our website and user experience
- Send updates, promotions, or newsletters (only if you opt in)
3. Cookies and Tracking
We use cookies and tools such as Google Analytics to:
- Understand user behavior
- Track website performance
- Improve marketing strategies
You can disable cookies through your browser settings at any time.
4. Data Protection
We take appropriate security measures to protect your personal information. All payments are processed securely through trusted third-party providers, and we do not store sensitive payment details.
5. Third-Party Services
We may use third-party tools (e.g., Shopify, Google Analytics) to operate our website and analyze data. These services may collect and process your information according to their own privacy policies.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hmj2907@rit.edu or contact us at Sharjah, Sharjah, SH, AE